The thought of competing on a global scale sounds a bit frightening, particularly for a smaller neighborhood business. The truth is everyone is now on the world's stage. Without email, a website, or financial software there is no realistic way to earn enough to keep even a one-man shop open, much less a larger operation.
Working alone or in a small shop the focus needs to remain here on the business itself. A smooth running, easy to follow system must be in place in order to actually process and meet demands. Taking one hundred orders for a product won't help a business if the staff is too pre-occupied with a complicated computer system to work on filling those requests.
Getting advice on easy to use hardware and software helps a business no matter what the size, compete in a busy market, and prevents it from stalling in a slow one. Having software that isn't vulnerable to malware, or other threats is also necessary to the operation of the business.
Merely finding software that looks simple to use isn't quite the best solution. Having someone assess the needs of the shop, charity, or business ensures that its technological needs will be met.
When looking at IT alternatives, finding a company to act as both a guide, and support when needed can ensure a business will remain competitive no matter how small or large.